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Virtual City Casino Review

Software : Microgaming

Jurisdiction : Kahnawake

Bonus : Free $10 for new sign ups

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Overview

Virtual City Casino belongs to the Microgaming network, which has been around since the early 2000s. They are also members of the Interactive Gaming Council, which assures fair game play and an impeccable code of conduct. Virtual City Casino uses audited Random Numbers Generators. Results are regularly published in their website. This poker site boasts of quality graphics and consistent upgrading of their software. it has grown into one of the biggest online casino gaming sites.

Software

While other poker software boasts of simplicity and no-frills graphics, Virtual City Casino is proud to offer the opposite. Its software can be considered visionary, extensive with its details and graphically engaging. The graphics and audio of the software are designed to enhance user experience, enabling a close-to-real casino experience. These features can be personalized as needed. There are expert and automatic modes, allowing for ease in game play. The software offers several casino games, other than poker. They have Baccarat, Pai Gow poker, Craps, Slots and Sic Bo.

In terms of usability, the installation software is just five megabytes so it's a fast download. Connection from the software to the game servers is often fast and smooth. Likewise, the game interface is advanced and yet convenient in its flow.

Bonuses and Promotions

When a user signs up with Virtual City Casino, they immediately receive a $10 bonus, even without a deposit. Likewise, regular players can earn VIP loyalty points. For every 100 VIP points, the user gets a dollar as bonus. Virtual City Casino also has a Reward Buddies program that works like a limited-tiered multi-level marketing program. At level 1, a referred buddy can earn the user up to $1000. At level two, the user can earn up to $300 for each buddy. At level three, it is at $100 per buddy.

Customer Service

Based on the website, Virtual City Casino seem to offer the whole gamut when it comes to technical support. There are toll-free support numbers available, depending on the user's locale. They even give users outside the listed area an option to give their numbers. They are supposed to get a call back immediately. Likewise, there is one support email address, which can be used for all types of issues. However, many have said that emails are not responded to promptly. It can take days before an issue is resolved. There is also a live chat option.

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